A diary of the self-absorbed...

Saturday, December 28, 2013

Finding a Healthy "Off" Button?


An Always On pastor is one who truly has trouble separating his or her personal life from the job. Technology makes for easy access and this is both a blessing and bane for clergy (discussed in part one below). All of our lives have become increasingly more public and intertwined. As many debate the pros and cons of this massive influx of electronic transparency, it definitely poses some unique challenges for clergy that are worth discussing.

I know many pastors whose online lives are strictly business. Twitter exists to promote the upcoming church event. FaceBook exists to showcase photos from the last church event. Blogs are treated as theological treatises. I believe there is tremendous wisdom in this approach because it allows a pastor's personal life to remain largely private and separated from his or her work world. It's not too unlike many teachers I know who will not friend a student until after they've graduated. There's too much risk involved when "personal" and "professional" lives collide.

I know many other pastors who take a different perspective with their online identities and display a willingness to inject a healthy dose of personal life into the mix. For some, it is even part of their ministerial calling -- to live "authentically" with their congregations and remove the myth of what my mentor called the "Phantom Christian;" a term he used to describe a Christian whose life seems too good to be true (and in time, it is often revealed that this life was indeed too good to be true).

I've spent most of my ministry career as one of the latter types of pastors, meaning I tend to let it all hang out and let the chips fall where they may. What you see is what you get, warts and all. It's freeing because it is authentic, but it doesn't come without a cost. I am beginning to see great wisdom in the former method because of the buffer it creates around a most precious resource: Time.

On any given day, I will receive between 30-40 texts, emails, and phone calls. Not all of them require a response, but many do. Because most people are at work/school every Monday through Friday from 8:00 until 4:00, a significant portion of these contacts arrive in the evenings and on weekends. That makes setting any "formal" work hours difficult because the moment you start to feel settled in, that smart phone starts buzzing.

Couple that with the burgeoning reality of social media and the sheer volume of people mingling on social websites during the evening hours and suddenly the lines between work life and personal life really begin to blur. As pastors, we might be tempted to believe that we're logging into FaceBook as individuals, just ordinary people connecting with friends and family; however, to many of those who know us in our professional lives, we have just logged in as pastors.

Truthfully, despite whatever we might believe we are doing, we have in reality logged into FaceBook as both pastor AND person. It's not like there is a "pastor cap" that we can put on or take off with ease. No amount of protest or request for more personal space changes this fact. It is like trying to outrun your shadow.

If we can't outrun it or change it, how do we become "regular people" again?

What kind of spaces exist for pastors that are private, personal, and protected?

Finding a healthy "OFF" button is a must for Always-On pastors. Let me be just really honest about it here, I haven't found one that works just yet. I mean here I am on holiday weekend refusing to relax or find an off button. I am blogging about relaxing and finding an off button. I am working for Pete's sake! That's hypocritical to an extreme.

Far too often my personal "OFF" button has been a glass of red wine or an ice cold beer. That's not too unlike most of America I suppose; except we all know what happens: one becomes two, two becomes three, and three becomes something your body regrets. The phone still rings, the text messages still come, and the emails still 'ding' on the smart-phone, but let's be honest -- they are much easier to put on a shelf after two drinks.

This is no solution.  According to some studies, alcoholism among the clergy is a staggering 3-4 times higher than the general population. Those estimates may be high, but certainly there is some truth to the numbers. For many priests and pastors, alcohol has become the only way to resist the compulsions of returning that phone call or answering that text straightaway. I believe the Apostle Paul likely realized this tendency in minister-types early on, which is why he admonishes Timothy to appoint only church elders and pastors who are "not lovers of strong drink."

Sometimes my "OFF" button has a pure disconnect from everything, family included. Overloaded, I have unplugged the phone, but also allowed part of my soul to be unplugged too. I have retreated at times into a mass solitude, ignoring even my most basic needs; I start skipping meals, losing sleep, and as recently as this summer would sometimes chain dip an entire can of spit tobacco in only a few hours.

Other times I retreat into a comic book or better yet, an online game filled with comic book characters! Gaming has its own set of addictions though and it's not uncommon for me to forgo a responsibility in the home just for an extra hour of "play time." It's one boundary for sure, but it costs my closest, most tangible relationships in wife and family.

Although not my personal "OFF" button, many pastors have retreated into the arms of secret lover, carried out illicit affairs, or as in the one of the more publicized pastoral failures of Larry Craig, settle for cheap, meaningless sex in an airport bathroom; or go the Ted Haggard route and trade sex in order to feed a  methamphetamine addiction.

You get the picture. No need to bare out all the details, but if there is one thing I have learned about clergy, it is that we all handle the erosion of personal boundaries differently and not all these ways are healthy. It is often more an act of self-preservation than anything; an attempt to carve out a space that you can call your own because you emptied every last drop of your soul for everyone else. As someone once said, "You can never pour yourself out for others if your own cup is empty and needs a refill." Truer words have rarely been spoken.

Another thing is also most certainly true: the more connected a pastor is into today's technology-ridden culture of immediacy, the harder it will be to find the dividing lines between personal and pastoral time. Truthfully, pastors just about have to get out of town and leave the phone behind to succeed.

In my case, a good vacation really isn't a cure-all. My compulsions run too deep and I find myself returning calls and even making a few of my own. "Just checking in, for posterity's sake," I tell myself. I manage to convince myself that's ok to work on a sunny beach while my children build sand castles and I've been graciously given a week-long holiday to build a few of my own. "Just a quick call," I say. Right, that always works. Not.

Truth is, I've been on holiday for five days now and my mind won't shut off. So what do I do? I spend it contemplating ministry boundaries and writing a blog! And when the writing slows a bit, I jack up on extra black coffee to be more productive. It doesn't get much more ill than that. ;)

In the gospels, Jesus retreated many times from the crowds. He even retreated from the Twelve. I sometimes wonder if He had a cell phone if He would have been tempted to take it with him. Jesus said, "Come to me all who are weary and heavily burdened, and I will give you rest." This is one of many great promises that He made.

The irony of Jesus' saying is that answer to our need for an "OFF" button lies at the very center of our "work." The person that we've just put in 70 hours talking about, reading about, praying to, working for is somehow supposed to transform into our personal rest. A great irony indeed.

I think maybe at the end of the day, all this talk of an "OFF" button is misguided. Pastoral rest and personal boundaries are simply a different kind of "ON."

In that sense, the Always-On pastor must be just that -- Always On. It doesn't feel like a solution, but it is the best thing we can do. Retreating into His presence is a boundary all its own, if we allow it to be. It certainly beats the alternatives.
Stay rested friends!

The "Always-On" Pastor: A Personal Reflection


When I was a kid growing up in church, there were no mobile phones, no email, and definitely no such thing as a "FaceBook." If you needed your pastor, you called the office administrator and left a message. If it was an emergency and the offices were closed, you basically either looked at last week's bulletin for the on-call pastor, or you looked up your pastor's phone number in the book... but those home calls to your pastor were likely few and far between.

Fast-forward thirty years and much has changed. We moved from a time where no one had their pastor on the home speed-dial to instant access via smart-phones, texts, and social media sites. There's actually a great deal about this that I enjoy. It makes a luxury like a home office much more manageable. I can work, conference call, start a chat, and even video chat with congregants while still wearing my pajamas. Visits that a pastor would have been required to make in person thirty years ago can often be handled wirelessly and instantly using today's modern technology. I also greatly appreciate social media websites, like FaceBook, because they can alert me instantly to a member's status -- whether that status is joyful, anxious, or depressed. I can learn family names via pictures posted and get to know how various family traditions are celebrated. All in all, modern tech has brought an abundance of ministry tools to the table, for which I am grateful.

There are a couple of downsides though. Chief among them is what I have called the "Always On Pastor." The Always-On pastor is the one who just can't step away from the job. It isn't necessarily his/her fault, nor is it the fault of the pastor's congregation. It's simply the 'plugged up' world we live in now.

The Always On pastor has given his personal email, cell phone number, and home address to any who've asked. He or she has said yes to almost every request on social media sites, following several hundred people on Twitter, Instagram, Blogger, FaceBook, etc. At any given time, night or day, weekday or weekend, the Always On pastor could be connected to hundreds of different people at once, just like any of us... but people want different things from these connections when it comes to their pastors. Receiving dozens of texts, scores of email, and requests to "chat" the moment he/she logs into a social media site, the Always On pastor has trouble with boundaries.

Confession: I suffer from this condition. Part of it is just the way we pastors are wired (no pun intended). We sincerely WANT to read every status update that a friend or congregant posts on a social media site. We sincerely WANT to see every baby picture, grandchild picture, and beach vacation video. We want to do these things because most of us have a deep, deep love for people that compels us stay connected. That's why we became pastors!

Although I suffer from inner compulsions to be the Always-On pastor, I am trying to get better. It isn't easy. There are just too many cultural expectations to stay "on." Here are two examples of how this expectation goes down:

Scenario #1 --  Pastor walks into church Sunday morning and sees Jim-Bob sorting bulletins in preparation for the service. He slaps Jim-Bob on the shoulder and says, "Why so grim? It's just bulletins." Jim-Bob replies, "My uncle passed away on Thursday; that's why." Pastor feels embarrassed and says, "Sorry, I had no idea." Jim-Bob says, "I was surprised you didn't call. I mean, it was all over FaceBook. I even blogged about my childhood memories with him. I thought we were friends and you read my stuff." Pastor confesses, "No, I am sorry," and as the guilt slips in adds, "It was a busy week, I must have missed that particular post."

Scenario #2  -- The pastor and family are planning a movie night about an  hour after dinner. During dinner, the pastor's smart-phone has notified him of two emails and a FaceBook message. Knowing he has an hour before movie night begins, he moves to answer the emails. Then, the pastor quickly logs into FaceBook to check the message that arrived there. Up pops a FaceBook chat request from Sally-Jo:  "Sorry to bother you, but I have really been struggling with something." Afraid of sounding rude or dismissive, the pastor begins a chat with Sally-Jo that lasts through the first plot point of the movie he'd planned to watch with family.

In both these scenarios, the Always-On pastor is assuming a degree of guilt and allowing his personal boundaries to be eroded.  In the first scenario, the guilt is actually being applied by the congregant. Jim-Bob is applying pressure by implying that since the pastor doesn't read his blog or follow his every FaceBook post, then the pastor must not truly be a friend.

In this first scenario, we pastors rarely confront these kinds of expectations from our members. We feel the guilt of having missed a birthday, an announcement, or a special post that our members have placed on social media and we sidestep the disappointment they feel (and often project onto us) with a quick apology. It's the courteous thing to do, but is it the right thing to do?

I believe that over time if Jim-Bob's game is to repeatedly call the pastor out for not following his every post via social media, it may be time to have an old fashion 'sit-down' with Jim-Bob. There is simply a glut of information for pastors to muck through on the internet. Following every member perfectly can't and won't happen.

The second scenario is a little bit different. The correct response from the pastor should have been: "I hate to hear that Sally-Jo, would you like to schedule a time to meet and discuss?" The problem is that feels really harsh and abrupt. We pastors are softies and when people want to talk or need to get something off their chest, we feel obliged to hear them out immediately. That's a big part of our own illness too as we fail to set boundaries.

What strikes me as most odd about these scenarios is that our culture treats no other profession in this manner. Practically no one would consider befriending their psychiatrist or counselor via social media. And if for some reason they did, I doubt seriously they would ask for a quick counseling session at 8:00PM on a Thursday night. Can you imagine your doctor's amazement if you walked into his office and suggested he was falling down on the job because he failed to read your latest health-related FaceBook post? Or even keeping your doctor's personal cell phone number in your contact list and texting him health related questions through the week?

Always-On pastors are a product of both inner compulsions and societal expectations. We want to be connected and are mostly expected to stay connected. But there are simply too many ways to connect and too much information for any single person to follow in our modern world. Attempting to stay "Always-On" will lead to burn-out. It might even kill us.

Learning to find the off switch is difficult for pastors.  And that's the subject of my next entry.